Full Privacy Policy

This privacy policy covers how Reactance Theaters™ handles personal information that is collected. This policy may also cover information collected and used by Reactance Theaters™ via third party social media platforms, such as Facebook, Instagram, YouTube, etc., either generally or through Reactance Theaters™ branded pages (collectively with Reactance Theaters™ website, the “Website”).

Personal Information

Personal information is personally identifiable such as your name, address, email address, phone number, or other information that is not otherwise publicly available, including information related to your usage of Reactance Theaters™ products and services.

When you log into your Reactance Theaters™ account to purchase private theater pods, or use other online services, you are not anonymous to us online. Reactance Theaters™ collects personal information when you make a purchase or a contribution online, register an account, utilize our network, request information about our products and services, participate in a promotion or an online survey, contact Reactance TheatersTM with a question or suggestion, apply for employment with Reactance Theaters™, and when you attend certain special events where heightened security is necessary.

If you purchase private theater pods, products or other services via Reactance Theater™ websites, we will additionally collect your credit card information. Such information will be stored by Reactance Theaters™ for customer service purposes in accordance with payment card industry best practices until the later of the last performance date in your order or ninety (90) days from the completion of your transaction.

Information Collected

Depending on the nature of your interaction with Reactance Theaters™, we may ask you for information such as your name, phone number, address, birth date, company related information, email address, credit card information including expiration date and billing address, and product preferences.

Reactance Theaters™ uses cookies and other tracking mechanisms on the website and social media platforms. These technologies work by sending a small amount of data from our websites which is stored on your computer’s hard drive (“cookies”). Our site can then read this cookie, which helps us keep track of how you use our websites and remember your preferences. Many web browsers accept cookies by default but contain an option for you to turn off cookie acceptance if you prefer. If you turn off acceptance, there may be some features of our websites that will not be available to you and some webpages may not display properly.

Reactance Theaters™ incorporates tracking or measurement tools in our websites and other communications which enable us to track your browsing activity on our website as well as across social media platforms. If you utilize services which are linked to third parties tracking tags, these third-party services may also provide non-personal information to Reactance Theaters™ about your activity on non-Reactance Theater™ websites and social media platforms, which we may utilize to increase the effectiveness of our promotional efforts and to personalize our services and offerings for you.

Cookies, tracking tags, and embedded third-party features provide overall usage patterns for our website that we use for analysis and to provide personalized services and advertising content. Your browsing may be tracked by these third-party services for their own use and for their clients. Such tracking could give information about you as an individual to third parties based on your browsing activity, but this information will not include personal information unless you specifically provide it.

Information Usage

Reactance Theaters™ may use any information you provide to us to provide you with products and services you opt into. In addition, we may perform analysis of visitor behavior, and may share data with sponsors, advertisers, and collaborators.

Your personal information may be used to:

Fulfill your requests for products and services Customize advertising and content Conduct research Contact you Establish or exercise our legal rights or defend against legal claims Respond to subpoenas, court orders, or legal process

Performances at Reactance Theaters™ are produced or presented by third parties. When you make a purchase to a performance presented or produced by third party organizations, Reactance Theaters™ may provide them with information regarding your purchase. This information may include, but shall not be limited to, your name, address, telephone number and email address, as well as details of your purchase, which may include, but shall not be limited to, the date you purchased private pods, any offer you responded to, the pod you reserved, and the dollar amount of your transaction.

We may share information with third party vendors who assist Reactance Theaters™ with promoting and marketing our programs and services. This might include customer research, management of customer databases, promotional mailings, or other targeted promotions. This information may include your name, address, e-mail address, site usage data and purchase information.

Reactance Theaters™ may provide your name and address or phone number to third parties whose products we believe may be of interest to you (although we do not share any other information about you, the selection criteria may result in the third party being able to identify your relationship with Reactance Theaters™ in a broad manner (i.e., that you attended a particular production). You can request at any time that we do not share your name and address or phone numbers with such third parties. Reactance Theaters™ does not monitor or control the privacy policies of third parties.

Anonymity

The Reactance Theaters™ website can be browsed without logging in and no personal information will be collected. Some anonymous, statistical information is automatically collected when you access the Reactance Theaters™ site. This anonymous information allows us to make the Reactance Theaters™ website more useful to you and others who use the site. Some information that may be collected include:

Date, time and length of visit Browser used (e.g., Edge, Safari, Chrome, Internet Explorer, Firefox, etc.) Type of device used along with Operating System of the device Pages viewed Internet Protocol (IP) address of device used Errors encountered

Security and Disclaimer

We use security measures we believe to be appropriate to protect your personal information. We do not guarantee that our security precautions will protect against all situations and expressly disclaim any liability for, any loss, misuse, or alternation of your personal information. 

People Outside the United States

Reactance Theaters™ is governed under U.S. law. Reactance Theaters™ website is intended for individuals within the United States. If you are located outside of the United States, Reactance Theaters™ will process your data only to the extent necessary to provide services or products you have purchased or opted into receiving.

Children Under 14

Reactance Theaters™ does not allow children under the age of 14 to register an account. Reactance Theaters™ will not knowingly ask children under 14 for any personally identifiable information.

Account Information and Preferences

Email messages sent to you by Reactance Theaters™ will have an opt out opinion for future emails. You may alter or change certain account information directly within your account. You may change your name, address, phone number, email address, and your personal interests by logging into your account.

Links

The Reactance Theaters™ website may contain links to other websites. Reactance Theaters™ is not responsible for the privacy practices or content of websites other than Reactance Theaters™ websites. Reactance Theaters™ does not control the policy policies or terms of services for outside sites. Once you leave Reactance Theaters™ website, you are governed by the privacy policy of the third party site or service.

Privacy Policy Changes

Reactance Theaters™ may update this privacy policy at any time. Any significant changes will be sent to your email address on file in addition to being updated on the privacy policy page.

Questions and Suggestions

If you have any questions or suggestions, or to request changes to the information in your account, please complete the feedback form online via our Contact form.

Reactance Theaters™

Chamblee, GA 30341

Last updated: March 27, 2021